Privacy Policy
Privacy Policy
Last updated: 11 October 2026
1. Introduction
Welcome to Digital Fox, available at https://digital-fox.net.
Digital Fox is operated by EpicStash Ltd (“we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us when using our website, purchasing our software, or contacting our support team.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
2. Information We Collect
Depending on how you use our website and services, we may collect:
- Contact information: Name, email address, and other information you provide when contacting us.
- Order information: Products purchased, order number, payment status, billing details, and transaction references.
- Account information: Login credentials and account-related information, where accounts are available.
- License information: Software license keys, activation status, product version, and related technical information required to manage your licenses.
- Technical information: IP address, browser type, device information, and website usage data, where collected.
- Support information: Messages, attachments, and information you provide when requesting assistance.
We do not intentionally collect more personal information than is reasonably necessary to provide our services.
3. How We Use Your Information
We may use your information to:
- Process orders and provide purchased products.
- Deliver software downloads, license keys, updates, and activation services.
- Provide customer support and respond to inquiries.
- Send essential order, license, security, and service-related notifications.
- Prevent fraud, unauthorized access, and misuse of our products.
- Maintain and improve our website, plugins, and software.
- Meet applicable legal, accounting, and tax obligations.
We will only send marketing communications where permitted by applicable law.
4. Payments
Payments may be processed by third-party payment service providers. Depending on the payment method, those providers may collect and process payment information under their own privacy policies.
We do not intend to store full payment card numbers or card security codes on our website.
5. WordPress Plugins and Customer Data
Some Digital Fox products may integrate with WordPress, WooCommerce, email services, or other third-party services.
For example:
- Order-tracking software may process order numbers, order statuses, and information required to display order updates.
- Sales-notification software may transmit order details to a notification destination configured by the website owner, such as Telegram.
- Future products may include additional integrations, software licensing, or point-of-sale functionality.
The exact information processed depends on the product, its settings, and the integrations enabled by the customer.
Customers who install our plugins on their own websites are responsible for ensuring that their use of those plugins complies with applicable privacy and data-protection laws.
Where EpicStash Ltd processes personal data on behalf of a customer, the parties’ respective responsibilities will depend on the circumstances and any applicable data-processing agreement.
6. Cookies and Analytics
Our website may use cookies or similar technologies to operate essential website functions, remember preferences, maintain sessions, process orders, or measure website performance.
Where required, we will request consent before using non-essential cookies or similar tracking technologies.
You can manage cookies through your browser settings and any consent-management tools provided on our website.
7. Sharing Information
We may share personal information with trusted service providers where necessary to operate our business, including:
- Website hosting and infrastructure providers.
- Payment processors.
- Email delivery and customer-support services.
- Software licensing and update infrastructure.
- Security, analytics, and technical service providers.
- Professional advisers and public authorities where legally required.
We do not sell personal information to third parties.
We may also disclose information when necessary to protect our legal rights, investigate fraud, or comply with applicable law.
8. International Data Transfers
Some service providers may process information outside your country of residence or the United Kingdom.
Where applicable data-protection laws require safeguards for international transfers, we will take appropriate steps to ensure that those transfers comply with the relevant requirements.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining software licenses, resolving disputes, and meeting legal obligations.
The retention period depends on the type of information and the circumstances in which it was collected.
10. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request a copy of certain information in a portable format.
- Complain to the relevant data-protection authority.
To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.
12. Children’s Privacy
Our website and software services are intended for business users and general customers, not specifically for children. We do not knowingly collect children’s personal information where prohibited by applicable law.
13. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, or business practices. The latest version will be published on this page with an updated revision date.
15. Contact Us
For privacy-related questions or requests, contact:
Company: EpicStash Ltd
Brand: Digital Fox
Website: https://digital-fox.net
Email: support@digital-fox.net
Company registration details and registered address: