Terms and Conditions

Last updated: 11 October 2026

1. Introduction

These Terms and Conditions govern your use of https://digital-fox.net and the purchase or use of software products and services offered through Digital Fox.

Digital Fox is operated by EpicStash Ltd (“we”, “us”, or “our”).

By accessing our website, placing an order, or using our products, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Our Products and Services

Digital Fox offers digital products and services, which may include:

WordPress and WooCommerce plugins.
Order-tracking and customer-notification tools.
Sales-notification integrations.
Software licenses, downloads, updates, and technical support.
Website development and related services.
Point-of-sale (POS) software and other future software products.

Product features, compatibility, license duration, update entitlements, and support arrangements may vary by product and will be described on the relevant product page or accompanying documentation.

3. Orders and Payment

Prices are displayed on the relevant product or service page and may be changed before a purchase is completed.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use your chosen payment method.

Orders may be subject to verification. We reserve the right to cancel an order where reasonably necessary because of suspected fraud, a pricing error, technical problems, or legal requirements. If payment has already been collected for an order we cancel, we will arrange an appropriate refund.

Any applicable taxes will be handled as described at checkout or as otherwise required by law.

4. Digital Delivery

Digital products may be delivered through a download link, customer account, email, or license-management system.

Delivery times may vary depending on the product and technical circumstances. If you do not receive your purchase, contact our support team.

You are responsible for providing a valid email address and maintaining access to your account and download information.

5. Software Licenses

Unless the relevant product page states otherwise, purchasing a software license grants you a limited, non-exclusive, non-transferable right to use the purchased software in accordance with its applicable license terms.

A license does not transfer ownership of the software or its intellectual property to you.

License restrictions may include limits on the number of websites, installations, devices, users, or activations. Please check the applicable product description before purchasing.

You must not:

Resell, redistribute, or share license keys without authorization.
Circumvent license validation or activation restrictions.
Remove proprietary notices or misrepresent our ownership.
Use our software for unlawful purposes.
Attempt to interfere with our licensing infrastructure or other users’ access.

Additional product-specific license terms may apply and will take precedence over these general provisions where expressly stated.

6. Updates and Support

Updates, new features, and technical support are provided according to the terms stated on the relevant product page.

Unless explicitly included, a purchase does not guarantee lifetime updates, unlimited support, or future features.

We may modify or discontinue features where reasonably necessary, taking account of existing contractual commitments and applicable law.

7. Compatibility and Customer Responsibilities

You are responsible for reviewing the advertised system requirements and compatibility information before purchasing.

For WordPress and WooCommerce products, compatibility may depend on your WordPress version, WooCommerce version, hosting environment, theme, other plugins, and third-party services.

We cannot guarantee compatibility with every possible configuration.

Before installing software or making significant website changes, you should maintain appropriate backups.

8. Refunds and Cancellations

Refund requests are handled in accordance with our Refund Policy, which forms part of these Terms and Conditions.

Nothing in these Terms excludes or limits any mandatory consumer rights, statutory guarantees, or withdrawal rights that apply to your purchase.

For digital content, any request for immediate delivery or acknowledgment concerning the loss of a statutory withdrawal right will be handled in accordance with the applicable law. Purchasing or downloading a digital product does not automatically eliminate rights that cannot legally be waived.

9. Website Development Services

If you purchase website development, installation, customization, or related services, the agreed scope, price, delivery timeline, revisions, and any ongoing maintenance arrangements will be specified separately.

Third-party themes, plugins, hosting, domain registrations, and external services may require separate fees unless expressly included in your agreement.

10. Acceptable Use

You must not use our website or products to violate applicable law, distribute malicious software, infringe intellectual property rights, interfere with systems, or access information without authorization.

We may suspend access where reasonably necessary to address security risks, unlawful activity, or a material breach of these terms, subject to applicable law and any contractual obligations.

11. Intellectual Property

Digital Fox branding, website content, original software, documentation, and other materials owned by EpicStash Ltd are protected by applicable intellectual property laws.

You may not copy, modify, distribute, or commercially exploit these materials except as expressly permitted by an applicable license or by law.

Third-party software remains subject to its own applicable licenses.

12. Third-Party Services

Some products may rely on third-party services, including hosting providers, messaging platforms, payment processors, or external APIs.

Those services may be subject to separate terms and availability limitations. We are not responsible for independent third-party changes or outages to the extent permitted by applicable law.

13. Disclaimer and Liability

We aim to provide reliable products and services, but we do not guarantee uninterrupted operation, error-free performance, or compatibility with every environment.

To the extent permitted by law, EpicStash Ltd excludes liability for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is unlawful, including liability that cannot legally be excluded and any mandatory consumer rights.

14. Termination

We may restrict or terminate access to a product or service where permitted by the applicable license, these Terms, and applicable law.

Termination does not remove rights or obligations that have already accrued, including applicable refund rights.

15. Changes to These Terms

We may update these Terms from time to time. The revised version will be published on this page with an updated date.

Changes will not remove mandatory rights or retroactively override contractual protections that apply to an existing purchase.

16. Governing Law

These Terms are subject to the applicable laws and jurisdiction determined by the relevant contractual relationship and mandatory consumer-protection rules.

Nothing in this section deprives consumers of mandatory protections available under the laws that apply to them.

17. Contact Information

Company: EpicStash Ltd
Brand: Digital Fox
Website: https://digital-fox.net
Email: support@digital-fox.net

Company registration details and registered address: